AI Agents

Once the operation is organised, AI starts to work.

Agents specialised in specific business functions, connected to existing processes and systems, always within permissions, rules and limits defined by you.

Overview

They aren't chatbots. They are agents connected to the real operation.

Each agent performs a specific function, with real data and human validation where needed. ERPie orchestrates them and keeps everything speaking the same language.

ERPie, orchestrator of ERP24's AI agents
ERPie

Connects agents, data and priorities into a single operation.

The orchestrator. It distributes context, coordinates the specialised agents and ensures information flows between areas without getting lost. It's what makes the agents a system, not loose parts.

· Shared context· Coordination· A single operation
Marketing & Sales

It doesn't just reply. It moves things forward.

It qualifies leads, summarises interactions, organises context in the CRM and proposes the next sales action, based on the rules defined by the company. The team keeps the relationship and validates; the agent prepares the ground.

+ More focus+ More context+ More consistency
AI agent for Marketing and Sales
AI agent for Finance and Accounting
Finance & Accounting

Reads. Organises. Asks for validation.

It reads documents and turns content into structured data: it identifies fields, values and entities, prepares everything for validation and flags the exceptions first. The AI prepares; the team decides.

+ Less manual work+ More validation+ More visibility
Planning & Control

It doesn't create more alerts. It picks the important ones.

It tracks orders, capacity, deadlines and materials, assesses workload, constraints and impact, and prepares the operational priority, without turning everything into an alert. It interrupts better, not more.

+ More anticipation+ More focus+ Fewer surprises
AI agent for Planning and Control
AI agent for Sustainability and Quality
Sustainability & Quality

It looks for the gap. Before the audit.

It tracks requirements, documents and expiry dates, assesses coverage, owner and deadline, and prepares an alert and priority, without waiting for an audit. Searching becomes monitoring.

+ Less rebuilding+ Consistent data+ Faster response
Governance

AI with enterprise control.

Each agent operates within permissions, rules and limits defined by the company, with visibility over the actions performed.

Human supervisionCritical decisions may require validation.
Profiles and permissionsEach agent accesses only what it needs.
Action loggingRelevant operations are documented.
Autonomy limitsThe company defines what can be executed.
Data protectionAccess respects the defined architecture and rules.
Escalation to peopleExceptions go to the responsible person.
Frequently asked questions

The essentials about the AI agents.

Do the agents replace the team?
No. They reduce repetitive work and prepare information, while the team keeps the customer relationship, validates decisions and handles the exceptions.
Can the agents perform actions without human control?
Only within the limits defined by the company. There are profiles, permissions, action logging and escalation to people; critical decisions may require validation.
Do they need to be connected to our systems?
Yes. To work with context and continuity, each agent connects to the CRM or to the sources where its function's data lives.
Where do you start?
The first agent should solve a task repeated every day. We choose the function, the limits and how to validate the result before scaling.

The first agent should solve a task repeated every day.

I'll help you choose where to start, the right function, with clear limits and a verifiable result.